PRIVACY POLICY

Store Introduction:

Welcome to Pretty Pieces – your favorite destination for the latest fashion trends and modern clothing in Qatar. We strive to offer carefully selected pieces that combine comfort, elegance, and quality to suit the taste of the modern woman.

📞 We're always here to help: 66457746

📜 Terms & Conditions

Last updated: 27/05/2025

By using the Pretty Pieces website, you agree to the following terms and conditions. Please read them carefully before completing any purchase through our site.

Website Use:

• Users must be 18 years of age or older.

• We reserve the right to modify or update these terms at any time without prior notice.

Prices & Payment:

• All prices are in Qatari Riyal and include applicable taxes.

• Payment is available through approved electronic payment methods within Qatar.

Order Confirmation:

• After placing your order, you will receive a confirmation message with order details.

• Orders may be canceled if the product is unavailable or due to a technical error. In such cases, a full refund will be issued.

Intellectual Property:

• All images and content on the website are the property of Pretty Pieces and may not be reused without official permission.

🔐 Privacy Policy

At Pretty Pieces, we respect your privacy and are committed to protecting your personal data according to the highest standards.

Information We Collect:

• Name, phone number, email address, delivery address, and payment information.

How We Use Your Information:

• To process orders, enhance user experience, and send promotions or updates.

Data Protection:

• We use high-level security protocols to safeguard your information from unauthorized access or breaches.

Sharing Information:

• Your data is only shared with third parties when necessary, such as shipping companies or payment gateways, and with full protection.

🔄 Return & Exchange Policy

At Pretty Pieces, we prioritize your satisfaction and offer a flexible return and exchange policy:

Timeframe:

• Items can be exchanged or returned within 14 days from the date of receipt.

Conditions:

• The item must be in its original condition, unused, with packaging and receipt included.

• Returns are not accepted for discounted items, customized items, or underwear.

How to Request:

• Please contact us at 66457746 to request a return or exchange.

• Refunds are processed using the original payment method within a maximum of 7 working days after receiving and inspecting the item.

Shipping Fees:

• The customer bears the shipping cost for returns or exchanges, unless the error is from our side (e.g., wrong or damaged item).